You have the option to deposit and withdraw funds through trusted exchanges and wallets that support digital currencies.
Currently, all deposits and withdrawals are processed with digital currencies, including Tether on the Tron network, Tether on the Ethereum network, and Bitcoin.
Once you initiate a withdrawal, you will receive an email titled "Your transaction is under review." Upon confirmation, you'll receive another email with a confirmation message, indicating the completion of the withdrawal process.
If your withdrawal is not processed, please consider the following:
4-1- Ensure the consistency of the source and destination platforms before initiating the withdrawal.
4-2- Your identity must be verified for a withdrawal to be processed.
4-3- Withdrawal requests take up to 24 hours from the user account, followed by confirmation and execution.
Please send the transaction hash code and any additional details through a support ticket to our financial department.
Share the transaction hash code and additional details via a support ticket to our financial department.
First, verify the details with the exchange or wallet you used for the transfer. If everything appears correct, send the transaction hash code and any additional details through a support ticket to our financial department.
It means your withdrawal is under review and will be processed after confirmation.
Upon submitting a withdrawal request, the verification of funds typically takes place within a timeframe of 1 to 24 hours, followed by approval. It's important to note that this process is usually completed within the first few hours. If your withdrawal is not successfully processed within 24 hours, you can follow up by submitting a ticket to the financial department.
The withdrawal fee is 0% in Otet Markets.
There is no deposit commission; no amount is deducted from the deposited funds.
Go to your dashboard, click "Recent Transactions" at the bottom, and then click "See details" to view the transaction hash code.
The minimum deposit for Otet Markets accounts is $25, except for the premium account, which has a minimum deposit of $10,000.
If the amount appears as "on hold" in the wallet section, it indicates that your withdrawal request has been successfully submitted. If, after 24 hours, the withdrawal is not successful, please contact financial support for assistance.
Occasionally, network traffic or issues with the transferring source can cause delays. If the delay exceeds three hours, contact financial support with the transaction hash code.
There is no limit on the amount or number of withdrawals, just note that the amount you register for withdrawal does not exceed the balance of your wallet.
You can register a withdrawal request by sending a ticket to the financial unit.
To withdraw funds, log in to your account and select the desired currency from the Funds section of the Withdrawal section and register your withdrawal. You can read the tutorial in the PDF below.
To make a deposit, log in to your account and select the desired currency from the Funds section of the Deposit section and make your deposit. You can read the tutorial in the PDF below.
Otet Group LTD, is a regulated company duly incorporated in the Comoros Union (Mwali), having met all the statutory requirements for incorporation and ongoing operations under the International Business Companies Act, with the company’s registration No. HY00523012, which holds a valid Brokerage License No. T2023304 issued by M.I.S.A
Otet Group Ltd., registered under Registration Number 2023-00595 in Saint Lucia, is a financial brokerage company listed in the Registry of International Business Companies (IBC) under the jurisdiction of Saint Lucia. The company’s registered address in Saint Lucia is: Top Floor Rodney Court Building Rodney Bay Gros-Islet Saint Lucia. The postal code for Rodney Bay, Gros-Islet, Saint Lucia is: LC01 401. Additionally, the company’s registered office address is No. 5, Becicka Plaza, Becici, Budva, Montenegro
Risk Warning
Otet Group LTD offers trading on Foreign Exchange (‘Forex’ or ‘FX’) and Contracts for Difference (‘CFDs’), which are complex financial products that are traded on margin. They carry a high level of risk since leverage can work both way to your advantage and disadvantage. As a result, these products may not be suitable for all investors, as loss of all invested capital may occur. You should not risk more than you are prepared to lose. Before deciding to trade, you need to ensure that you understand the risks involved and consider your investment objectives and level of experience; therefor, seek independent advice, if deemed necessary
Otet Group LTD does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of a CFD. Otet Group LTD is not a financial advisor and all services are provided on an execution-only basis. This communication is not an offer or solicitation to enter into a transaction and shall not be construed as such
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Otet Group Ltd (Saint Lucia) is additionally registered as Money Service Business with the US FinCen (MSB Reg. No. 31000278731653), reflecting our strong commitment to complying with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations* .Please be advised that Otet Group Ltd does not provide services or open accounts for U.S. citizens*
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