It is possible that your identity verification is not confirmed due to reasons such as 'unreadable submitted documents,' 'mismatch between the identity document and the submitted selfie, ' 'improper submission of the selfie, ' 'presentation of an expired passport or with less than six months validity, ' 'failure to present identification documents,' 'mismatch between the name and surname on your identity documents and the name and surname you entered during registration,' or generally 'mismatch of your details with the submitted documents'. To initiate this process again, it is necessary to email clear and high-quality images of the following documents to the KYC department at [email protected]:
1-2- Clear image of one of the following identity documents:
New national ID card
ID card with a national code
Passport with 6 months validity
Driver's license
1-2- Clear selfie with the entire face holding one of the above documents.
If you have not succeeded in uploading your identity documents, please try the following steps:
2-1- Try using another device (mobile or computer).
2-2- Check both with and without a VPN and change your internet connection.
2-3- Use different browsers such as 'Chrome' or 'Brave.com.'
If you have submitted all the required documents completely and accurately, your identity verification process may take up to 48 hours.
If you have submitted all the required documents completely and accurately, your identity verification process may take up to 48 hours.
If you have submitted all the required documents completely and accurately, your identity verification process may take up to 48 hours.
After completing the process, you will receive a confirmation email for identity verification, and your account dashboard's level will be upgraded to level one. In this case, your identity has been verified.
The required documents for identity verification include:
7-1- A clear image of one of the following identity documents:
national ID card
Birth certificate with a national code
Passport with 6 months of validity
Driver's license
7-2- A clear selfie, showing your entire face, while holding one of the above documents.
The required documents for identity verification include: 8-1- A clear image of one of the following identity documents: national ID card Birth certificate with a national code Passport with 6 months of validity Driver's license
8-2- A clear selfie, showing your entire face, while holding one of the above documents.
Identity verification is the process of confirming an individual's identity. This process is carried out to build trust and prevent fraud.
You can complete your identity verification in your personal dashboard, under the 'Profile' section, and through the 'Verification' option.
When your identity verification is confirmed, your level in the dashboard is upgraded to one. In this case, you can make withdrawals from your account. Otherwise (in level zero), you are not authorized to do so.
You can contact the authentication department through the following communication channels
Email: [email protected]
Whatsapp:
https://wa.me/447488884442
https://wa.me/447488884489
Telegram:
http://t.me/Otet_Kyc
Otet Group LTD, is a regulated company duly incorporated in the Comoros Union (Mwali), having met all the statutory requirements for incorporation and ongoing operations under the International Business Companies Act, with the company’s registration No. HY00523012, which holds a valid Brokerage License No. T2023304 issued by M.I.S.A
Otet Group Ltd., registered under Registration Number 2023-00595 in Saint Lucia, is a financial brokerage company listed in the Registry of International Business Companies (IBC) under the jurisdiction of Saint Lucia. The company’s registered address in Saint Lucia is: Top Floor Rodney Court Building Rodney Bay Gros-Islet Saint Lucia. The postal code for Rodney Bay, Gros-Islet, Saint Lucia is: LC01 401. Additionally, the company’s registered office address is No. 5, Becicka Plaza, Becici, Budva, Montenegro
Risk Warning
Otet Group LTD offers trading on Foreign Exchange (‘Forex’ or ‘FX’) and Contracts for Difference (‘CFDs’), which are complex financial products that are traded on margin. They carry a high level of risk since leverage can work both way to your advantage and disadvantage. As a result, these products may not be suitable for all investors, as loss of all invested capital may occur. You should not risk more than you are prepared to lose. Before deciding to trade, you need to ensure that you understand the risks involved and consider your investment objectives and level of experience; therefor, seek independent advice, if deemed necessary
Otet Group LTD does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of a CFD. Otet Group LTD is not a financial advisor and all services are provided on an execution-only basis. This communication is not an offer or solicitation to enter into a transaction and shall not be construed as such
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Otet Group Ltd (Saint Lucia) is additionally registered as Money Service Business with the US FinCen (MSB Reg. No. 31000278731653), reflecting our strong commitment to complying with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations* .Please be advised that Otet Group Ltd does not provide services or open accounts for U.S. citizens*
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